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Your privacy is important to us.
When you use Fix Web services, we may need certain information to:
We only intend to collect information that is reasonably relevant to these purposes.
Depending on how you use our website and services, we may collect different categories of information.
This may include:
We may also receive technical information such as:
When you request a technical service, you may voluntarily provide:
You may provide information when you:
You are responsible for ensuring that information you provide to Fix Web is accurate and that you have the necessary authority to provide it.
When you visit www.fixweb.site, certain technical information may be collected automatically by the website, hosting environment, analytics tools, security tools, or other technologies.
This may include:
This information may be used for security, analytics, troubleshooting, and website improvement.
Fix Web may use cookies or similar technologies.
Cookies may be used to:
You can generally control cookies through your browser settings.
Disabling certain cookies may cause some website functionality to work differently.
If you contact Fix Web through a website form, we may collect the information submitted through that form.
This may include:
We use this information to respond to your request and provide relevant assistance.
Fix Web may use collected information for purposes such as:
Some services may require temporary access to a customer's:
Such access should only be provided when necessary for the requested service.
Customers should avoid providing unnecessary information or access.
Customers should provide only the credentials necessary for completing the requested service.
Where possible, customers should:
Fix Web does not request unnecessary passwords or credentials.
Payments may be processed through third-party payment providers.
Depending on the payment method, Fix Web may receive limited transaction-related information such as:
Full card or financial credentials may be processed directly by the relevant payment provider rather than stored by Fix Web.
Customers should review the applicable payment provider's privacy policy for details about its handling of payment information.
When you use a payment gateway, the transaction may be subject to the privacy policy, security practices, and terms of that payment provider.
Fix Web does not control:
Third-party providers may process information according to their own policies.
Some Fix Web services require integration with third-party services.
Examples include:
Information required by these integrations may be transmitted to the relevant third party to provide the requested functionality.
The third party's own privacy policy may apply to such information.
If Meta Pixel, Google Tag Manager, Google Analytics, or similar tracking technologies are installed on a customer's website, information may be collected according to the configuration of those technologies.
Such technologies may process information relating to:
The operation of these third-party platforms is controlled by their respective providers.
Fix Web cannot control changes made by those providers to their tracking systems, policies, technologies, or data-processing practices.
We may use analytics tools to understand how visitors interact with www.fixweb.site.
Analytics may help us understand:
Analytics information may be aggregated or otherwise processed by the relevant provider.
Fix Web does not intend to sell customers' personal information as a commercial product.
Information may be shared when reasonably necessary for:
We aim to limit information sharing to what is reasonably necessary for the relevant purpose.
We may use third-party providers to help operate our services.
These may include providers for:
These providers may process information on our behalf or independently according to their own terms and privacy policies.
Fix Web may disclose information where reasonably necessary to:
We may disclose information where legally required to do so.
If Fix Web is involved in a business transfer, restructuring, merger, acquisition, sale of assets, or similar transaction, relevant information may be transferred as part of that transaction, subject to applicable law.
Where appropriate, affected users may be informed of significant changes.
Fix Web takes reasonable measures to protect information from unauthorized access, misuse, alteration, disclosure, or destruction.
Security measures may include:
However, no internet-connected system can be guaranteed to be completely secure.
Therefore, Fix Web cannot guarantee absolute security of information transmitted over the internet.
Customers are also responsible for protecting their own information.
Customers should:
We may retain information for as long as reasonably necessary for:
The retention period may vary depending on the type and purpose of the information.
If you provide source code, website files, database exports, designs, or other project materials, Fix Web may need to retain them temporarily or for a reasonable period to:
Customers should inform us if specific deletion requirements apply, subject to technical and legal limitations.
Technical services may require access to databases containing customer or end-user information.
Fix Web may access such information only to the extent reasonably necessary for the requested technical work.
Customers are responsible for ensuring that they have the legal authority to provide access to the relevant database.
If Fix Web is hired to modify or troubleshoot a customer's website, the customer's website may contain personal information belonging to its own users or customers.
In such cases, the customer remains primarily responsible for:
Fix Web acts as a technical service provider for the requested work and does not determine the customer's overall privacy practices.
Fix Web services are intended for general business and website users.
We do not knowingly request unnecessary personal information from children.
If you believe that a child has provided personal information to us unnecessarily, please contact us so that the matter can be reviewed.
Where applicable, Fix Web may use contact information to communicate about:
Marketing communications should be limited to applicable legal requirements.
Where an appropriate unsubscribe or opt-out mechanism is available, users may use it to stop receiving non-essential marketing communications.
Even if you opt out of marketing communications, Fix Web may still need to contact you regarding:
These are operational communications rather than promotional messages.
www.fixweb.site may contain links to external websites.
Examples may include:
Fix Web is not responsible for the privacy practices or content of external websites.
You should review the privacy policy of any third-party website before providing information to it.
If you interact with Fix Web through:
the relevant platform may collect and process information according to its own policies.
Fix Web does not control the privacy practices of these platforms.
Server or security systems may record technical information such as IP addresses.
This information may be used for:
Technical logs may be retained for a reasonable period depending on the hosting, security, or operational requirements.
Security tools may detect and record suspicious activity such as:
Such information may be used to protect the website and related systems.
We aim to maintain accurate information.
If you discover that information associated with your service or communication is incorrect, you may contact us and request an appropriate correction.
Depending on applicable law and the circumstances, you may contact us regarding your personal information to request:
Some requests may be subject to legal, technical, contractual, or security limitations.
You may request deletion of personal information where appropriate.
However, information may need to be retained when necessary for:
Deletion may therefore not always be immediate or possible for every item of information.
If Fix Web becomes aware of a significant security incident affecting information under our control, we will assess the situation and take reasonable steps appropriate to the circumstances and applicable requirements.
Such steps may include:
Privacy and data handling may be affected when third-party platforms change their:
Fix Web cannot guarantee that a third-party platform will continue operating in the same manner indefinitely.
Although reasonable security practices may be used, Fix Web cannot guarantee that:
Users should avoid sending unnecessary sensitive information through ordinary communication channels.
Fix Web may update this Privacy Policy from time to time.
Changes may be made because of:
The updated policy will be published on www.fixweb.site with a revised "Last Updated" date.
This Privacy Policy should be read together with the Fix Web Terms & Conditions.
The Terms & Conditions cover matters such as:
The Privacy Policy specifically addresses information and privacy matters.
This Privacy Policy is intended to operate in accordance with applicable laws and requirements relevant to Fix Web's activities.
For Bangladesh-related digital commerce activities, the government publishes the Digital Commerce Operation Guidelines 2021 and National Digital Commerce Policy 2018.
Consumer-related matters may also be subject to the Consumers' Right Protection Act 2009 and other applicable laws.
If you believe your personal information has been handled improperly, please contact Fix Web first.
When contacting us, please provide:
We will review genuine privacy concerns and take reasonable steps where appropriate.
Nothing in this Privacy Policy is intended to prevent a customer from exercising any mandatory legal rights available under applicable law.
Bangladesh's National Consumer Complaint Centre provides mechanisms for consumer complaints under the relevant consumer-protection framework.
Some third-party technologies used by a website or service may process information through infrastructure located outside Bangladesh.
For example, external providers may operate:
Where such services are used, their own terms and privacy policies may apply.
Fix Web does not intend to sell customers' personal information as a commercial data product.
Information may nevertheless be processed or shared where reasonably necessary to:
In certain situations, information may be received from third parties, such as:
The information received may be used for the relevant operational, technical, security, or service purpose.
If Fix Web changes its business structure, ownership, service platform, or technical infrastructure, privacy practices may also need to change.
Any material update to this Privacy Policy will be reflected in the version published on the website.
If you have questions, concerns, requests, or complaints regarding this Privacy Policy, please contact us.
Website: www.fixweb.site
Business Name: Fix Web
Email: support@fixweb.site
WhatsApp: 8801919140007
Please replace the placeholders with your actual business contact information before publishing the policy.
By using www.fixweb.site, submitting information, contacting Fix Web, requesting services, or otherwise interacting with our website, you acknowledge that you have had an opportunity to review this Privacy Policy.
If you do not agree with the applicable privacy practices, you should avoid submitting unnecessary personal information and contact Fix Web regarding your concern.
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